Alliance Autocare (Pvt) Ltd – Return Policy

Thank you for choosing Alliance Autocare as your preferred partner for car care products. We strive to provide you with top-notch quality products and services. Please take a moment to review our return policy.

Return Policy Overview:

At Alliance Autocare, we do not accept returns. However, we understand that occasionally a product may be damaged or faulty upon arrival. In such cases, we offer a product replacement.

Product Replacement Procedure:

If you receive a damaged or faulty product, please follow the steps below to initiate a product replacement:

1. Contact Us Promptly: Notify us of the issue by calling or messaging us at 0711493493 within 3 days of receiving the product. This ensures a swift resolution to your concern.
2. Provide Necessary Information: When contacting us, please have your order number and a detailed description of the issue ready. This will help us expedite the replacement process.
3. Verification: Our customer service team will guide you through the verification process. We may request additional information or images to assess the damage or fault.
4. Approval and Replacement: Once the issue is verified, and your claim is approved, we will initiate the product replacement process. Please note that replacements are subject to product availability.

Important Notes:

• We do not accept returns for reasons other than product damage or faults.
• Please inspect your order upon delivery. If you notice any issues, contact us within 3 days.
• We reserve the right to refuse replacement if the product damage is deemed to be caused by misuse or mishandling.

Refunds and Cash Back:

Alliance Autocare does not offer cash back or refunds. Our policy is centered around providing replacements for damaged or faulty products.

Contact Information:

For any inquiries or to initiate a product replacement, please contact us at:

Phone: 0711493493

Email: [email protected]

Note: This return policy is subject to change at the discretion of Alliance Autocare (Pvt) Ltd. Please refer to our website for the most up-to-date information.